Technical and service support for electrical drives users consist mainly in the field of pre-design, design, at commissioning or operation of SIEMENS AG electrical drives.
The technical and service support system tries to provide maximum possible value of quick access to required technical information and cost minimization caused by equipment breaking down. Technical or service support is provided free of charge by phone, fax or email. It includes all the drives regardless of supplier. The integral part of technical support are also regular trainings at our training center or directly at a customer. Up to date list of courses can be sent on request.
Standard service support concern the following drives:
| AC drives | DC drives |
|---|---|
| MICROMASTER 6SE30 MICROMASTER Junior 6SE91 MICROMASTER 6SE31 MICROMASTER 6SE92 MICROMASTER Vector 6SE32 MICROMASTER Eco 6SE95 MICROMASTER 4.. up to power of 75kW MASTERDRIVES 6SE70-71, FC, VC, SC MASTERDRIVES Vector and Motion Control up to power of 75 kW |
SIMOREG 6RA24 SIMOREG DC Master 6RA70 SIMOREG up to output current of 400A |
Every weekday from 7:00 to 17:00 at the phone numbers bellow:
| Technical support | Service support |
|---|---|
| Phones:+420-544 500 941-5 / line 102-104 hot - line: +420-605 298 012 fax: +420-544 500 946 e-mail: pohony@adtec.cz |
Phones:+420-544 500 941-5 / line 117-118 hot - line: +420-605 298 010, 605 298 011 fax: +420-544 500 946 e-mail: servis@adtec.cz |
Out of office hours is technical support provided at phone number:
+420-605 298 010 / 011.
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